Shipping policy
Shipping policy:Â
Thank you for choosing Evergreeness India for your gardening needs. Below is our shipping policy to guide you through the process:
1. Shipping Methods: We offer standard and expedited shipping options for all orders. Standard shipping typically takes 5-7 business days for delivery, while expedited shipping ensures delivery within 2-3 business days.
2. Shipping Rates: Shipping rates are calculated based on the total weight of your order and the shipping destination. You can view the shipping costs for your order during the checkout process before making payment.
3. Order Processing Time: Orders are processed within 1-2 business days of payment confirmation. Once processed, orders are dispatched for shipping.
4. Delivery Time: Delivery times vary depending on the shipping method selected and the destination address. Once your order has been dispatched, you will receive a tracking number via email to track the status of your shipment.
5. International Shipping: We currently do not offer international shipping. We only ship within India.
6. Shipping Address: Please ensure that you provide accurate and complete shipping information during checkout. We are not responsible for any delays or non-delivery caused by incorrect or incomplete address details provided by the customer.
7. Shipping Damage: In the rare event that your order arrives damaged during transit, please contact us within 48 hours of delivery with photographic evidence of the damage. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.
8. Contact Us: If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us at admin@evergreenessindia.com. Our customer service team is here to assist you.
Thank you for shopping with Evergreeness India. We hope you enjoy your gardening experience!